Managing Users

Overview

This guide covers how to add, edit, delete, and manage user statuses in the BLTN application.

With the enhanced user management tools, administrators now have full control over account access, permissions, and user data.

Adding a New User

Steps:

• Log in to the BLTN application.
• Click your profile picture in the top-right corner.
• Select Settings.
• From the left-hand menu, click Users.
• Click the blue "Add User" button.
• Fill in the required user details in the pop-up form.
• Click Add User to complete.

Once added, the user becomes active and can log in to the BLTN platform.

Editing or Deleting a User

Edit a User:

• Find the user in the user list.
• Hover over the three dots to the right of their name.
• Click Edit.
• Make the desired changes.
• Click Update User to save.

Delete a User:

• Click the three dots next to the user’s name.
• Select Delete.
• Confirm the action—this will permanently remove their information and access.

Changing User Status: Active vs. Suspended

• Active users can log into and access the BLTN platform.
• Suspended users cannot log in but their profile and data remain stored.

To update status:

• Locate the user in the user list.
• Use the status dropdown next to their name.
• Select either Active or Suspended.

Need Help?

Contact the Multitude Insights support team at support@multitudeinsights.com for assistance.