--- title: Managing Users description: "mobile\napp\nios\nBLTN mobile" --- [Skip to content](https://pages.multitudeinsights.com/knowledge-base/managing-users#main-content) English Show submenu for translations ![](https://pages.multitudeinsights.com/hs-fs/hubfs/Color=BLTN%20Horizontal%20BLACK-PNG.png?width=100&height=75&name=Color=BLTN%20Horizontal%20BLACK-PNG.png) - [Home](https://www.multitudeinsights.com/) - [Products](https://www.multitudeinsights.com/) - [Blog](https://www.multitudeinsights.com/blog) - [Company](https://www.multitudeinsights.com/about) Open main navigation Close main navigation - [Home](https://www.multitudeinsights.com/) - [Products](https://www.multitudeinsights.com/) - [Blog](https://www.multitudeinsights.com/blog) - [Company](https://www.multitudeinsights.com/about) - English Show submenu for translations - [Contact us](mailto:support@multitudeinsights.com) [Contact us](mailto:support@multitudeinsights.com) How can we help you? - There are no suggestions because the search field is empty. 1. [BLTN Knowledge Base](https://pages.multitudeinsights.com/knowledge-base?hsLang=en) 2. [Training & Tutorials](https://pages.multitudeinsights.com/knowledge-base/training-tutorials?hsLang=en) # Managing Users ### **Overview** This guide covers how to add, edit, delete, and manage user statuses in the BLTN application. With the enhanced user management tools, administrators now have full control over account access, permissions, and user data. --- ### **Adding a New User** ### **Steps:** - Log in to the BLTN application. - Click your **profile picture** in the top-right corner. - Select **Settings**. - From the left-hand menu, click **Users**. - Click the **blue "Add User" button**. - Fill in the required user details in the pop-up form. - Click **Add User** to complete. Once added, the user becomes active and can log in to the BLTN platform. --- ### **Editing or Deleting a User** ### **Edit a User:** - Find the user in the user list. - Hover over the **three dots** to the right of their name. - Click **Edit**. - Make the desired changes. - Click **Update User** to save. ### **Delete a User:** - Click the **three dots** next to the user’s name. - Select **Delete**. - Confirm the action—this will **permanently remove** their information and access. --- ### **Changing User Status: Active vs. Suspended** - **Active** users can log into and access the BLTN platform. - **Suspended** users cannot log in but their profile and data remain stored. ### **To update status:** - Locate the user in the user list. - Use the **status dropdown** next to their name. - Select either **Active** or **Suspended**. --- ### **Need Help?** Contact the Multitude Insights support team at [support@multitudeinsights.com](mailto:support@multitudeinsights.com) for assistance. - [Getting started](https://pages.multitudeinsights.com/knowledge-base/getting-started?hsLang=en) - [Security & Privacy](https://pages.multitudeinsights.com/knowledge-base/security-privacy?hsLang=en) - [Updates and Release Notes](https://pages.multitudeinsights.com/knowledge-base/updates-and-release-notes?hsLang=en) - [Training & Tutorials](https://pages.multitudeinsights.com/knowledge-base/training-tutorials?hsLang=en) - [Support](https://pages.multitudeinsights.com/knowledge-base/support?hsLang=en) - [FAQs](https://pages.multitudeinsights.com/knowledge-base/faqs?hsLang=en) - [Home](https://www.multitudeinsights.com/) - [Products](https://www.multitudeinsights.com/) - [Blog](https://www.multitudeinsights.com/blog) - [Company](https://www.multitudeinsights.com/about) [![Multitude Logo dark text](https://pages.multitudeinsights.com/hs-fs/hubfs/Multitude%20Logo%20dark%20text.png?width=340&height=114&name=Multitude%20Logo%20dark%20text.png "Multitude Logo dark text")](https://www.multitudeinsights.com/) 182 Maplewood St, Watertown, MA 02472 [mailto:support@multitudeinsights.com](mailto:support@multitudeinsights.com) Copyright © 2025, Multitude Insights