Getting Started with BLTN: Agency Onboarding Guide

Overview

Welcome to BLTN—Multitude Insights' AI-powered bulletin platform built for speed, collaboration, and clarity.

This guide outlines the key steps your agency needs to complete for a successful onboarding experience, from IT setup to kickoff preparation.

Step 1: IT & Access Setup

To ensure a seamless experience, complete the following IT checklist:

Network & Security

• Whitelist the BLTN platform and subdomains: http://bltnapp.com
• Whitelist emails from:
  • @multitudeinsights.com
  • @bltnapp.com
• Confirm BLTN emails do not land in junk or spam folders

Browser Access

• Test access to http://bltnapp.com on your agency’s default browsers

Mobile Devices

• Confirm the BLTN application has been pushed to all agency-issued mobile devices

Email Client

• Provide the name of your agency's email client

IT Point of Contact

• Provide the name and contact info for your IT point of contact

Step 2: Single Sign-On (SSO) Integration

If your agency requires SSO, please provide:

• SSO Type: Google, Azure, or Other
• Protocol: SAML or OIDC
• Connection to your SSO team

Step 3: Agency Bulletin Materials

To enhance BLTN’s functionality for your agency, please share:

• Your ORI#
• MS Word templates of each bulletin type (e.g., ID Wanted, BOLO, Officer Safety)
• A PNG image of your agency badge or patch
• 3–6 months of previous bulletins (.zip format preferred)

Step 4: Kickoff Call & Rollout Planning

Once Steps 1–3 are complete:

1. Multitude Insights will schedule a Kickoff Call
2. We'll discuss any technical integrations, training needs, and agency goals
3. A Rollout Calendar will be finalized based on your readiness and staff availability

Support & Contact

Have questions or need help with the setup? Email: support@multitudeinsights.com
Website: www.multitudeinsights.com

We’re excited to work with you—thank you for choosing BLTN!