Setting Up Your Profile
Overview
This guide walks you through setting up your user profile, and adjusting system preferences. Whether you're using single sign-on (SSO) or a provided login, the steps below ensure a smooth start.
Setting Up Your Profile
1. Access Your Profile Settings
- On the top-right corner, click the blank profile circle next to the Create button.
- Select Settings to open your user profile.
2. Customize Your Profile
- Upload a profile image (badge, photo, or patch) by clicking Browse.
- Complete your basic info:
- Title
- First Name
- Last Name
- Phone Number
- Click Update Profile to save changes.
3. Adjust Your Password (Optional)
- If you're using email login, you can change your password here.
- If using SSO, this step is not required.
Building Your Intelligence Profile
1. Add Key Agencies or Users
- Use the My Settings section to follow:
- Neighboring departments (e.g., Watertown, MA PD)
- Specific individuals (e.g., close collaborators)
- Posts from these users/agencies will appear at the top of your feed.
2. Choose Relevant Incident Types
- All incident types are enabled by default.
- To deprioritize a category, toggle it off. These posts will move lower in your feed.
Setting Notification Preferences
1. Go to Notifications
- Choose when you’d like to be emailed about updates:
- Post edits
- Post resolutions
- New comments, etc.
- All settings are turned on by default, but you can customize them.
Understanding Users and Roles (If Applicable)
1. View Agency Users & Roles
- If your role includes permission, you can access:
- A full list of users at your agency
- Defined user roles: Super Admin, Admin, Power User, User, Guest
Tips & Best Practices
- Personalize your profile to build trust and recognition within the platform.
- Build your intelligence network early by following important partners.
- Adjust feed settings and notifications to align with your priorities.
Need Help?
Contact the Multitude Insights support team at support@multitudeinsights.com for assistance.